Terms of service

Terms of Service

Dream Retail

Overview

This website is operated by Dream Retail. Throughout the site, the terms “we”, “us” and “our” refer to Dream Retail. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service.

If you do not agree to these terms, you may not access the website or use our services.

Eligibility

By using this site, you confirm that:

  • You are at least 18 years of age, or

  • You have permission from a parent or legal guardian

  • You are legally capable of entering into binding contracts

Products & Services

Dream Retail sells:

  • Lash and nail products

  • Professional kits

  • Digital products (e-books, manuals, downloads)

  • Online and in-person training courses

Some products are intended for professional use only. By purchasing, you confirm that you are suitably trained or qualified to use these products safely.

Orders & Payments

  • All prices are listed in GBP (£) unless stated otherwise

  • Payment must be made in full at the time of purchase

  • We reserve the right to refuse or cancel any order at our discretion

  • In the event of pricing errors, we reserve the right to cancel orders and issue a full refund

Shipping & Delivery

Delivery times are estimates and may vary. Dream Retail is not responsible for delays caused by couriers, customs, or circumstances beyond our control.

Risk of loss passes to you upon delivery.

Returns & Refunds

Returns and refunds are governed by our Returns & Refunds Policy, which forms part of these Terms of Service.
Please review this policy before making a purchase.

Digital Products

All digital products are:

  • Non-refundable once accessed or downloaded

  • Licensed for personal use only

Digital products must not be shared, forwarded, copied, resold or distributed in any form. All digital content remains the intellectual property of Dream Retail.

Unauthorised use may result in termination of access and legal action.

Training Courses

  • Online courses are non-refundable once access is granted

  • Deposits for in-person training are non-refundable

  • Missed sessions or non-attendance are not eligible for refunds

  • Rescheduling may be offered at our discretion

Certification is awarded only upon successful completion of course requirements.

Intellectual Property

All content on this site, including:

  • Text

  • Images

  • Logos

  • Course materials

  • Manuals and downloads

is the property of Dream Retail and may not be reproduced, copied or used without written permission.

User Conduct

You agree not to:

  • Use our site or products for unlawful purposes

  • Violate intellectual property rights

  • Attempt to gain unauthorised access to systems or content

  • Share or resell digital or training materials

We reserve the right to terminate access for any breach of these terms.

Limitation of Liability

Dream Retail shall not be liable for:

  • Loss of income or profits

  • Business interruption

  • Incorrect use of products

  • Allergic reactions or misuse

All products are used at your own risk. Patch testing and professional protocols must be followed at all times.

Indemnification

You agree to indemnify and hold Dream Retail harmless from any claims arising from:

  • Your misuse of products

  • Breach of these Terms

  • Violation of any laws or third-party rights

Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of England and Wales.

Changes to Terms

We reserve the right to update or change these Terms of Service at any time. Continued use of the website constitutes acceptance of any changes.

Contact Information

For any questions regarding these Terms, please contact:

📧 info@dreamretail.shop
📍 Dream Retail